Shipping policy

Shipping Policy

Processing Time
Orders are processed within 3–5 business days (custom items may take longer). You’ll receive a tracking number once your order has shipped.

Shipping Rates & Delivery

• Standard shipping within the U.S.: 3–7 business days after processing.

• Expedited shipping options are available at checkout.

• Shipping costs are calculated at checkout based on weight and location.

Order Tracking
Once shipped, you’ll receive a confirmation email with tracking details.

Delays
We are not responsible for shipping delays caused by carriers, weather, or incorrect addresses.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days at info@crafttherapyoh.com so we can help resolve the issue.